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after trying everything, i told them i wanted to exchange it, took it
over to maple road, no problem and not many questions asked either.<br>
Also, it appears that I had the wrong modem originally for that area
too, they told me they have certain modems for certain areas.<br>
<br>
Timothy J. Finucane wrote:<br>
<blockquote cite="mid1078851341.2557.21.camel@bossk.local" type="cite">
<pre wrap="">How do I convince Adelphia if I think it is the modem? Their tech
support seems less than helpful. Do they have a place you can go to and
just exchange the modem?
Tim Finucane
On Tue, 2004-03-09 at 10:26, Cyber Source wrote:
</pre>
<blockquote type="cite">
<pre wrap="">just to chime in here, i haven't followed this thread that close but a
couple of weeks ago i did a network job in someones house. Long story
short, the network connection kept dropping, the router would not keep
an address from the cable modem.
1. replaced the brand new router, wasnt it.
2. moved the modem so that the cable coming into the house ran first
into a splitter, then a 3' patch coax cable right into the modem, then
cat5 from there, wasnt it.
3. problem worsened at night but still was dropping address, never to
the public side though.
4. never thought that it would have been the cable modem itself but i
replaced that and that was it. just exchanged it at adelphia. it seems
that the internal workings of the modem were failing and kept dropping
the address to the cat5 side of the cable modem but never would lose
the public side.
This drove me nuts for a couple of days, cause who would suspect the
cable modem to be bad? The dreaded "it worked before" kept being
voiced. I think when i added other pc's to an already weak link, it
just wasnt enough anymore.
Golden Rule for troubleshooting- Rule out nothing!
Dave Andruczyk wrote:
</pre>
<blockquote type="cite">
<pre wrap="">--- "Timothy J. Finucane" <a class="moz-txt-link-rfc2396E" href="mailto:speljamr@speljamr.com"><speljamr@speljamr.com></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Of the people out hereusing Adelphia, has anyone been experiencing
problems between their router and Adelphia?
I have a Linksys BEFSR41 v.2 Cable/DSL Router and it will not renew
it's
DHCP settings from the Cable modem. Is it possible my router is
foobar?
Or are there known changes to the Adelphia setup that would cause a
problem for the router?
</pre>
</blockquote>
<pre wrap="">I've had that issue in the past. The solution was to unplug the router
from the cable modem until the cable modem was COMPLETELY ready. On
mine if the modem's "online" light is flashing and the router is on,
the router gets an off-net address (192.168.x.y) address instead of the
normal 24.x.y.z addresses.
Also if you switch between devices plugged into the cable modem (i.e.
unplug the router and plug the PC in directly), the cable modem MUST be
power cycled as only 1 MAC address (every netwrok card has a unique MAC
address) will be allowed to bridge traffice onto adelphia's LAN. If you
unplug your router and plug your PC directly to the modem is should NOT
work without power cycling the modem.
=====
Dave J. Andruczyk
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</pre>
</blockquote>
</blockquote>
<pre wrap=""><!---->
</pre>
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